EPOS Systems · Crewe
EPOS Systems Crewe
Smart Wave IT installs EPOS systems for pubs, cafes, restaurants, food-hall traders and shops across Crewe, Nantwich, Sandbach, Middlewich and the CW postcodes. South Cheshire trade has a different rhythm from the big cities. Nantwich fills up on a sunny Saturday and for the food festival weekend, Crewe Market Hall traders share a roof but not a till, village pubs between Sandbach and Middlewich do their week's takings on Friday and Sunday, and the canteens on the logistics parks feed three shifts a day. None of them can afford a till that stops. We install the hardware, the cabling behind it and the card terminals, train the people who will use it and stay on the end of the phone afterwards. Same-day response, 4-hour SLA.
Why Crewe businesses pick us
Track record behind every EPOS install in Crewe.
- 700+
- UK installs
- 80+
- Europe rollouts
- 4 hrs
- SLA guarantee
- Same day
- Crewe response
tills, cabling, Wi-Fi and CCTV
across nine countries
vs 2-3 days industry standard
engineers across South Cheshire
Crewe and Nantwich businesses we install EPOS for
The enquiries from this part of Cheshire are rarely from a venue with a technical manager on staff. They come from the owner, who is also the chef, the bookkeeper and the person who will be phoning us if the till freezes. So the system has to be simple to run and the support has to be a person, not a portal.
Typical Crewe and Nantwich EPOS installations include:
- Market-hall and food-hall traders: a compact till per unit, shared Wi-Fi that works, and receipts that carry your name rather than the landlord's
- Nantwich restaurants, cafes and tea rooms: table plans, kitchen printers, and a menu that can change for the festival weekend without a support ticket
- Village and town pubs around Sandbach, Middlewich and Audlem: quick drinks screens, tabs, and card terminals paired to the till
- Farm shops, garden centres and delis: barcode scanning, weighed goods, stock by supplier and a loyalty scheme that works at the counter
- Takeaways and coffee shops in Crewe town centre and near the station: counter tills with delivery platform orders feeding straight to the kitchen printer
- Staff canteens on logistics and manufacturing sites: fast, card-only service with reporting per shift
A till system an owner-operator can actually run
A lot of EPOS is sold on features the venue will never touch. For a South Cheshire pub or cafe, the features that matter are the ones that save the owner time on a Sunday night: a menu they can change themselves, a report that tells them what sold, card payments that reconcile without a spreadsheet, and a system that comes back up on its own after a power cut.
What we set up and teach before we leave:
- The product list and categories built with you, in your words, so a new member of staff finds things where they expect them
- Price changes, specials and seasonal menus done by you on the back office, with a ten-minute lesson rather than a call to us
- End-of-day and weekly reports set to email themselves, so the numbers arrive without anyone logging in
- Card terminals paired to the till, so the amount is never keyed twice and the reconciliation matches
- Kitchen printers or a kitchen screen with tickets grouped by course or by counter, depending on how you serve
- A 4G failover on the router so a rural broadband wobble slows the cards down instead of stopping them
Why Crewe businesses pick Smart Wave IT for EPOS
Because the same company does the till, the cable it runs on and the Wi-Fi the card terminal uses, so a fault has one phone number and no finger-pointing between suppliers. When a Liverpool restaurant's tills went down mid-service, we were on site inside half an hour and found the real cause, a failing switch, rather than rebooting and leaving; that story is in our Liverpool restaurant case study.
Crewe is under an hour from our Liverpool base by the M56 and M6, and we cover the CW postcodes as part of our regular patch rather than as a special trip. Same-day response and the 4-hour SLA apply in Nantwich exactly as they do in Liverpool.
When our tills crashed during our busiest lunch service, the Smart Wave team was on site within 30 minutes and had us back up before the next sitting. They didn't just patch it. They explained what failed and stopped it happening again.
EPOS plus everything else, in one visit
Most Crewe and Nantwich jobs are a small venue wanting several things done in one quiet morning. We do all of these.Data cabling in Crewe: a tidy Cat6 run to the till, printer and router, tested before we leave.
Wi-Fi installation in Crewe: guest Wi-Fi for the bar, kept separate from the network the card terminal uses.
IT support in Crewe: the till on a support contract with the people who fitted it.
CCTV installation in Crewe: a camera on the till point and the door, which settles most disputes.
For pubs, cafes and restaurants across Cheshire we cover all of hospitality sector IT.
Sites outside Crewe, or more than one of them? Read our guide to EPOS systems across the UK.
Common questions
Frequently asked.
A single till with a receipt printer, cash drawer and paired card terminal is typically around £1,200 installed and trained. A pub with a second till, a kitchen printer and handheld ordering is usually £2,500 to £4,500. Old stone buildings cost a little more to cable neatly. We quote a fixed price after a visit, with the cabling included rather than added later.
Ready when you are
Need EPOS Systems in Crewe?
Call us today. Straight answer, same-day visit where possible.