EPOS Systems · Chester
EPOS Systems Chester
Smart Wave IT installs EPOS systems for Chester retailers, restaurants, cafes, bars and hotels, covering Chester city centre, Hoole, Saltney, Tarvin and Ellesmere Port. Chester trades on visitors, which gives the till a slightly different job than it has elsewhere: heavy contactless and international card use, sharp weekend and race-day peaks against quiet midweek periods, and a lot of stock that is individually valuable and needs tracking properly rather than counted at the end of the month. We are an EPOS Now partner and we install the network behind the till as well as the till itself. Same-day response, 4-hour SLA.
Why Chester businesses pick us
Track record behind every epos install in Chester.
- 700+
- UK installs
- 80+
- Europe rollouts
- 4 hrs
- SLA guarantee
- Same day
- Chester response
across hospitality and retail
across nine countries
vs 2-3 days industry standard
engineers across Cheshire
Chester businesses we install EPOS for
Independent retail is the bulk of it, and the requirement is usually stock control rather than transaction speed. When a single item is worth a hundred pounds and you hold two of them, knowing exactly what sold and what is left matters more than shaving a second off the queue.
Typical Chester EPOS installations include:
- Boutique and independent retail: barcode scanning, live stock control and supplier ordering
- Two-level units on the Rows: a second till position that shares one stock database
- Restaurants and bistros: table service, kitchen display screens and split bills
- Cafes and delis: counter service with weight-based and open-price items
- Hotels and guest accommodation: bar and food service tied to room billing
- Businesses with a shop and an online presence wanting one stock figure across both
What an EPOS installation with Smart Wave IT actually includes
The quote covers the whole job, including the cabling and network the till depends on. There is no second invoice afterwards for making it work.
- EPOS Now hardware: touchscreen tills, cash drawers and Epson or Star receipt printers
- Integrated card payments and PDQ pairing, set up for contactless volume
- Live stock control, supplier purchase ordering and low-stock alerting
- Kitchen display systems where there is a kitchen to feed
- Cat6 cabling to every till position, routed to suit the building
- Wi-Fi configured for handheld ordering, kept separate from guest access
- On-site staff training before go-live, then remote support afterwards
Why Chester businesses pick Smart Wave IT for EPOS
Two things come up repeatedly. The first is that we install the network as well, so when a card terminal is slow on a Saturday we can tell you whether it is the till, the connection or the Wi-Fi rather than guessing.
The second is response time. Most EPOS suppliers quote two to three business days for a call-out. On a race weekend that is the whole trading period. We guarantee same-day with a 4-hour SLA.
EPOS plus everything else, in one visit
A till depends on several other things being right, and we install those too.Data cabling in Chester: Cat6 to till and kitchen positions, routed sympathetically in listed premises.
Wi-Fi installation in Chester: coverage for handhelds and pay-at-table, with guests on their own network.
CCTV installation in Chester: till-point cameras for end-of-day reconciliation and dispute resolution.
Business internet in Chester: failover so card payments survive a line fault on your busiest day.
For shops and independents across Cheshire we also cover retail sector IT end to end.
Common questions
Frequently asked.
A single-till retail setup with a scanner, printer, cash drawer and card integration typically starts around £1,200 installed. Adding a second till position, which many two-level Rows units need, is usually another £700 to £1,100 depending on the cable route. Restaurants with kitchen display screens run higher. We quote a fixed price after a site visit rather than a range over the phone.
Ready when you are
Need EPOS Systems in Chester?
Call us today. Straight answer, same-day visit where possible.