Retail
Retail IT solutions
Tills that ring, cameras that record, and Wi-Fi that doesn't slow your card terminals.
Retail businesses live and die on uptime. A frozen till loses sales, a broken camera leaves you exposed to shrinkage, and patchy Wi-Fi kills card payments at the counter. Smart Wave IT installs the EPOS, CCTV, alarm and access control kit that keeps shops trading day after day.
What we hear
We hear this all the time from retail businesses
Sound familiar? These are the recurring problems we fix every week.
POS uptime is everything
Every minute the till is down is a minute you're not taking money. We install EPOS Now systems and respond the same day if something needs hands-on help.
Loss prevention is harder than it should be
Old CCTV footage is grainy and useless when you actually need it. We install Hikvision IP cameras with HD recording and remote viewing from your phone.
Multi-site retail needs consistent kit
Running three shops with three different setups is a nightmare. We standardise the install across all your sites so staff and managers see the same thing everywhere.
Customer Wi-Fi shouldn't slow card payments
We design Ubiquiti networks that separate guest Wi-Fi from the till network, so a customer streaming video won't stop a card going through.
Services
What we install for retail businesses
One team, one invoice. We handle the cabling, the Wi-Fi, the EPOS and the security under one roof.
As a retail shop, our security systems are essential. Smart Wave IT installed our CCTV and alarm system perfectly, and they explained everything in plain English. The team is friendly, professional and quick. Thank you guys!
Common questions
Frequently asked.
Can you fit out a brand new shop?
Yes. We handle full retail fit-outs covering cabling, Wi-Fi, EPOS, CCTV, alarms and access control. One team, one invoice, one point of contact from start to finish.
How quickly can you respond if a till breaks?
We guarantee same-day response with a 4-hour SLA. For most retail clients across the North West, that means an engineer with you on the same trading day you call.
Do you handle multi-site retail rollouts?
Yes. We've delivered 700+ commercial installs across the UK and 80+ multi-site rollouts in Europe. We standardise the install so every shop looks and works the same, which makes staff training and support far easier.
Will my Wi-Fi handle Christmas footfall?
If we install it, yes. We size the network for peak load, not average load, and separate customer Wi-Fi from your till network so card payments stay fast even when the shop is busy.
Ready when you are
Talk to us about your retail project
Call us today. We'll give you a straight answer and a same-day visit where possible.